FAQ

Questions,answered plainly.

The score, removals, your data, and billing.

Getting started

It counts every listing, leak and search result that ties your name to your address, phone or relatives, and turns that into one 0–100 number (lower is safer). It re-scans weekly, so you can watch the trend.

Your first score appears in about 30 seconds and opt-outs go out the same day. Most brokers confirm removal within 7 to 30 days.

An email address is enough for the first scan. Filing removals needs the details brokers index: your name, addresses and phone numbers.

Removal coverage is strongest in the US; screening, aliases and breach monitoring work anywhere. GDPR erasure requests are supported in the EU and UK.

Removal

208+ data-broker and people-search sites, each re-checked on a schedule because brokers re-list.

The weekly re-scan catches it and a fresh request is filed automatically. You don't have to do anything.

Removing a broker listing removes its result once Google re-crawls. For other pages, WiseGuard files Google's own personal-information removal request.

Those requests stay in the queue, are re-filed on a cycle, and are shown to you as unresolved, never quietly dropped. Escalation is included in your plan.

Aliases & screening

Yes. Aliases forward to your real inbox and number, so codes arrive normally.

It says it's a screening assistant, asks who's calling and why, and never confirms a personal detail. Genuine callers are put through; the rest are ended with a transcript.

Yes. Screening answers first rather than blocking, and a caller with a plausible reason gets connected.

Delivery stops at once and the alias is never reissued, so a leaked one becomes worthless.

Privacy & data

No. Not aggregated, not anonymised, not with partners: subscriptions are the only revenue.

What you scan is encrypted at rest; match results are dropped once a removal is confirmed. Transcripts stay until you delete them, and nothing is ever sold.

Your account and records are deleted within 30 days. Removal confirmations are exportable before then.

Billing

Both centre on broker removal. WiseGuard adds call screening, aliases, breach alerts and an Exposure Score, from $10/mo with no add-ons.

Most tools stop at a report. WiseGuard files the opt-outs, answers the calls and issues the aliases, then re-checks everything on a schedule.

Yes, up to 5 people on one plan, each with their own score, aliases and removals.

Cancel in one click any time. A first subscription purchase has a 30-day money-back window; the refund policy has the exact terms.

Still stuck? A person answers, usually within a few hours.team@wiseguard.ai

Nothing left to wonder about

Take back your privacy.

A free exposure check takes about 30 seconds.

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